For people who climb for a living. 09 274 8090

COVID-19

TREETOOLS OPERATION DURING THE AUCKLAND COVID-19 ORANGE ALERT LEVEL RESTRICTIONS

If operating at COVID-19 RED Alert Level, as per the New Zealand Government's mandate, Treetools New Zealand will comply with the COVID-19 ORANGE Alert Level Restrictions until advised otherwise by the New Zealand Government.

Treetools staff safety is paramount during this time; web sales continue as usual, and the trade shop will remain open while staff are available. Expect possible delays with answering the phone; transfers to Richard's mobile may occur. We might miss some phone calls, but we will do our best.

Please note below the following safety procedures for Treetools sales, order delivery and collection during COVID-19 RED Alert Level.

TREETOOLS - ORDER DISPATCH

Treetools Trade Shop and warehouse in East Tamaki is open during COVID-19 ORANGE Alert Level, but we strictly adhere to the NZ Government Guidelines. The situation might change without notice.

Treetools will ship Auckland gear orders free of charge until further notice to reduce store visits and unnecessary travel. Select 'Auckland - Free' for the shipping option at check-out if you live in the Auckland region. Entrance to the trade shop and demo area may be restricted, depending on national case numbers and staff availability.

If you have any questions about the status of your order, please get in touch with Treetools on 09 274 8090

For sales assistance, please contact us by email or phone:

richard@treetools.co.nz
09 274 8090

TREETOOLS - ORDER PICK-UP

Treetools Trade Shop and warehouse in East Tamaki is open during COVID-19 RED Alert Level with some restrictions.

TREETOOLS - SPLICING and SEWN TERMINATIONS

Splicing or sewn termination services continue during the RED Alert Level as long as staff are available. However, there may be delays once the team catches up on backorders.

COVID-19 DISRUPTION - yes, it's a pain, but we'll get there in the end!

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